A business process is basically a collection of related tasks aimed at product or service delivery. It comprises a set of activities with specific goals and objectives targeted at value-addition in an organization. I believe you sometimes implement new business processes in your entity so as to produce more, cheaper, better, quicker and generally offer more service, don't you? At the same time, you desire to implement these new processes without retarding productivity. Isn't it so? Sometimes these two appear to be conflicting. What must you do to reconcile the two? How do you implement new business processes without affecting productivity level? Let's consider some options.
- As a starting point, good people management approaches are vital. You should understand that implementing new business processes is part of change and hence change management guidelines should be considered. Don't you think so? For example, you should ensure that there is effective communication of the new processes and various implementation aspects. Psychological readiness and buy-in by the people are important. Additionally you need to empower, involve, engage and motivate your people.
- Training your people in advance is another powerful approach to implement new business processes without adversely affecting workplace productivity. Do you appreciate the value of this approach? Without advance training and orientation you will have an uphill task. But when your people learn the new approaches before their implementation, your chance of success is very high. Won't you be glad to achieve this?
- It is said that practice makes perfect. In fact perfect practice makes perfect. Practical learning methods such as work simulation, test runs, parallel runs etc help prepare people and the organization at large. Following such methods will ensure that productivity will not lag behind once you start implementing the new business processes.
- Project management approaches such as the critical path approach can additionally guide you in focusing on the critical aspects of implementing the new processes. This approach enables you to identify and place emphasis on the critical areas of change. If these critical areas are adequately handled, your process implementation most likely will not adversely affect productivity.
- The gradual and incremental approach to new processes implementation also avoids negative impact on productivity. Don't you think so? While speedy execution is desired in organizational change processes, the gradual alternative has its advantages also. Surely you don't desire speed to totally disrupt productivity and hence business continuity while implementing change. Now, why not try a slower approach?
- What about the aspect of leadership? You need strong leaders to ensure sustenance of organizational productivity while implementing change. You need capable and good leadership to monitor the change process so that productivity does not drop. Don't you agree with me on this? Just try effecting change in an organization without competent leadership, then you will appreciate the point I'm making here. Can your leaders and managers reconcile change management and high productivity?
In conclusion, productivity is extremely vital in your organization. It affects your strategic and tactical plans, staff motivation, pricing, investment analysis etc. While implementing change in your entity, you need not forget productivity. Of course your organization will keep on changing over time. The smart approach is this - you should change for the better and without destroying the good in the past. Why not consider this in your next change assignment? You can certainly improve your business processes without reducing productivity, can't you?
- As a starting point, good people management approaches are vital. You should understand that implementing new business processes is part of change and hence change management guidelines should be considered. Don't you think so? For example, you should ensure that there is effective communication of the new processes and various implementation aspects. Psychological readiness and buy-in by the people are important. Additionally you need to empower, involve, engage and motivate your people.
- Training your people in advance is another powerful approach to implement new business processes without adversely affecting workplace productivity. Do you appreciate the value of this approach? Without advance training and orientation you will have an uphill task. But when your people learn the new approaches before their implementation, your chance of success is very high. Won't you be glad to achieve this?
- It is said that practice makes perfect. In fact perfect practice makes perfect. Practical learning methods such as work simulation, test runs, parallel runs etc help prepare people and the organization at large. Following such methods will ensure that productivity will not lag behind once you start implementing the new business processes.
- Project management approaches such as the critical path approach can additionally guide you in focusing on the critical aspects of implementing the new processes. This approach enables you to identify and place emphasis on the critical areas of change. If these critical areas are adequately handled, your process implementation most likely will not adversely affect productivity.
- The gradual and incremental approach to new processes implementation also avoids negative impact on productivity. Don't you think so? While speedy execution is desired in organizational change processes, the gradual alternative has its advantages also. Surely you don't desire speed to totally disrupt productivity and hence business continuity while implementing change. Now, why not try a slower approach?
- What about the aspect of leadership? You need strong leaders to ensure sustenance of organizational productivity while implementing change. You need capable and good leadership to monitor the change process so that productivity does not drop. Don't you agree with me on this? Just try effecting change in an organization without competent leadership, then you will appreciate the point I'm making here. Can your leaders and managers reconcile change management and high productivity?
In conclusion, productivity is extremely vital in your organization. It affects your strategic and tactical plans, staff motivation, pricing, investment analysis etc. While implementing change in your entity, you need not forget productivity. Of course your organization will keep on changing over time. The smart approach is this - you should change for the better and without destroying the good in the past. Why not consider this in your next change assignment? You can certainly improve your business processes without reducing productivity, can't you?
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